Effective Date: 12 February 2025
1. Introduction
The Gradient Hub (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shop.thegradienthub.com and use our services.
2. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, billing address, shipping address, and payment details.
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Non-Personal Information: Browser type, IP address, device information, and browsing behavior.
3. How We Use Your Information
We use the information we collect to:
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Process transactions securely through Razorpay.
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Improve our website and services.
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Respond to inquiries and provide customer support.
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Send promotional communications (with your consent).
4. Payment Processing
We use Razorpay as our third-party payment gateway. Razorpay may collect payment details, including credit/debit card information, UPI ID, or bank account details, to process transactions securely. We do not store your financial information. You can review Razorpay’s privacy policy at https://razorpay.com/privacy/.
5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transaction is 100% secure.
6. Sharing of Information
We do not sell or rent your personal information. However, we may share your data with:
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Third-party service providers assisting in operations.
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Compliance with legal obligations.
7. Cookies and Tracking Technologies
We use cookies to enhance user experience, analyze site traffic, and improve our services. You can modify cookie preferences through your browser settings.
8. Your Rights
You have the right to:
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Access, update, or delete your personal information.
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Opt-out of promotional communications.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
The Gradient Hub
contact@thegradienthub.com
+91-6399560439
Business Address: Golcha Compound, Tanakpur Road, Near FCI, Haldwani, Uttarakhand